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Gel Insoles. High Quality. Arch Support. Foot Massaging. Men's & Women's Sizes

$15.95

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$15.95

Details

Gel Insoles

Energy Massaging Gel Insoles are designed to offer these benefits:
 

  • Made from a unique formula of polymer gel that is defined as a semi-liquid-gel, which is a solid form but with full liquid characteristics. This Semi-Liquid Gel has unparalleled moulding and shock absorbing features.  
  • It is medical grade gel, hypoallergenic, latex free and silicon free

  • Massages feet with each step

  • Provides all day long comfort and cushioning
  • It will never deform, even after prolonged usage. Always regains its shape and size.
  • Cool softness for hot feet due to honeycomb design which stimulates blood flow and foot air circulation 
  • Excellent ergonomic & kinetic support, with 3 directional cushioning.
  • Soft velvet upper.

  • Manufactured thin so as to suit most footwear

Sizes

Mens - 8 - 12uk
Womens 6 - 9UK

Trim as required-   Insert into shoes or boots after removing existing insoles. Wear for a few hours each day until feet adjust to correction. Then wear full time. Hand wash in warm water and air dry.

Warranties

N/A

Returns and Exchange

INCORRECT SIZE OR STYLE EXCHANGE

·         - Return your parcel to swap a size or request a Refund for only $16.95 

·         - Return your item from New Zealand for only $20.00

We bring our customers the lowest prices online, this can cause problems for returns though. It means we can't cover your return postage cost. But what we can do if offer you our great Australia post rates! 
For only $16.95 Aus and $20.00 for NZ customers this includes the delivery of your parcel to our warehouse and the re-postage of your new size back to you. Please begin by printing the following 
RETURNS FORM  fill it out online and print it out and include it with your return. Phone our customer support on 0295246188 to pay over the phone with Visa or MasterCard or provide your payment details on the form.  Upon receiving payment and your incorrect pair your new style or size will be dispatched and a new tracking number will be emailed to you. If you paid by PayPal they refund your cost of $16.95 / $20.00! For instructions on how to take advantage please click here.

 

WHAT YOU NEED TO DO:

Once you have printed the returns form please then request a prepaid returns label by calling 0295246188 or by emailing returns@tbwsafety.com.au, So we can find your order please quote your order number, name of the delivery recipient or email address used for your original purchase. At this time the easiest option will be to pay the $16.95 over the phone at the time of requesting a prepaid label.  
We will then e-mail you a pre-paid returns label. Simply follow the instructions in the e-mail and then wrap your box in newspaper or pop it into a bag, please make sure you do this as we intend on reselling your product. Then attach the label and drop it off to any of Australia Post's 30,000 outlets Australia wide. To find your nearest outlet please click 
here
If you wish to use your own courier please send the boots back along with the returns form and write on the form to let you know when the return is processed and ready for collection, you can then arrange for the item to be picked up. Please know that we do not take any reasonability for items being lost in transit if you use your own courier.


REFUND - CHANGE OF MIND

Changed your mind and no longer require the boots? We are happy to take them back. A fee of $16.95 is to be paid which covers the initial free postage supplied with your order and the cost to return your purchase for a refund. Begin by printing out a copy of the Returns Form and select refund, Call our customer service team on 0295246188 or e-mail returns@tbwsafety.com.au and request a pre-paid label. Simply pay the return fee of $16.95 over the phone or you can put your payment details onto the returns form. Wrap your purchase up in paper to protect the box for resale. Then stick the pre-paid label onto the package and drop this off to any of Australia Post ‘s 30,000 outlets across Australia. To find your nearest outlet please click here.
Once your return has been received back we will process your refund. If you have prepaid the $16.95 you can expect a full refund back into the payment method in which you used to purchase your item, If you have not pre-paid then the amount of $16.95 will be deducted from your refund amount.

Questions? E-mail returns@tbwsafety.com.au


INTERNATIONAL RETURNS (excluding New Zealand)

International customers are required to pay the postage of their return to our warehouse at theirs local post office or courier depot. We can't offer you the same process as our Australian customers as we need to send you a Returns label which you won't be able to use. Please continue to print out a Returns form from the Returns tab above. Package up your boots and return them along with the form. Once the boots arrive back we can then bring you our low postage cost for reportage of your new pair. The return cost of your new pair will be the same amount as you would have been charged in your original order. If you would like to be reminded of this price please ask us for a price on returning your boots prior to sending your return back. If you are sending your item back for a refund we simply refund you the amount you paid for the boot we do not refund the postage cost of delivering your  initial order.