WHAT YOU NEED TO KNOW:
– We offer free postage Australia wide on all work boot and workwear purchases
– Same day dispatch on orders placed before 2pm
– We send your parcel with Australis Post with a transit time of 1 – 5 days depending on your location.
– Express Post is available for $14.95 and transit time is 1-3 days depending on your location.
CLICK HERE to check your transit time from Miranda NSW 2228
MORE INFORMATION:
We send all of our orders out with Australia Post with signature on delivery. This is because they cover 100% of Australian residence plus have the added bonus delivery to PO boxes, parcel lockers and click and collect. If you’re not at home to sign for your parcel it will be taken to your local post office for collection. A card, e-mail or text message will be left with further information.
If you do not wish to have to sign for your delivery and would rather it be left at your door please call us once you place your order and we can send your parcel out with no signature required.
You will also be given the option to have your parcel left on your door in the tracking e-mail which is sent by Australia Post. Simply click on “Safe Drop” within this e-mail and the request will be sent through.
The driver will only leave your parcel if there is a safe place to do so which is also out of the weather. The Boot Warehouse does not take any responsibility for parcels that are not signed for upon delivery.
Please know that Australia Post does not send to construction sites.
PARCEL TRACKING:
Every order will be provided with a tracking number via email by 4pm on the day of dispatch. You will receive an e-mail with an estimated date of arrival and also be kept up to date by text message or email.
Feel free to call our customer service team on 02 9524 6188 if you need a copy of your tracking number.
SHIPPING OPTIONS:
FREE SHIPPING – 1 to 5 days transit time:
We offer free standard post on all boot purchases. We do not offer free postage on accessories but we keep it at the low cost of $7.00. If you add a pair of insoles or an accessory along with boot purchase,
postage remains free.
EXPRESS SHIPPING – 1 to 3 days transit time:
We offer our customers an option of Express post for $14.95. Most suburbs across Australia do fall into Australia Post’s overnight delivery network.
CLICK HERE to check your transit time from Miranda NSW 2228
CLICK & COLLECT – Same day:
We offer same-day collections from our Miranda store located at 20/20-28 KAREENA ROAD, MIRANDA NSW 2228.
Upon completing your order, simply select Click & Collect and wait to receive an email instructing you that your order is ready for collection.
We suggest waiting for this notification as sometimes orders may be out of stock.
WE SHIP TO NEW ZEALAND:
Transit time is 2-4 days and will cost you $15 at check out. The following brands are unable to be shipped overseas, Mongrel, Steel Blue, Blundstone and Redback.
PRE ORDER ITEMS:
At The Boot Warehouse we strive to offer the widest range of work boots and accessories at Australia’s best prices.
The Range and brands we currently supply directly from our Sydney warehouse, already meet that goal. However, we want to offer more. However, our warehouse walls have stretched as far as we can take them!
Our pre order range allows us to continue to offer you, a greater variety of work and leisure boots. PRE ORDER simply means that you make your selection like any regular purchase – But there will be a 5 – 10 day delay on the dispatch of your item while we order it in from the manufacturer for you.
FREE TRANSIT COVER:
We protect your purchase until it reaches your door. If and in the rare situation, Australia post misplace your item, we will simply lodge a quick investigation with Australia post to try and locate your parcel.
Please allow one week for an investigation to finish. If your item has been lost, we will send you out a new pair. Please note, transit cover is only offered on parcel with signature upon delivery.
If you require any further information, please contact one of our friendly customer service team members on 02 9524 6188.