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Call us: 02 9524 6188    Free shipping

On all footwear purchases

Shipping

WHAT YOU NEED TO KNOW:

- We offer free postage Australia wide on all work boot purchases
- Same day dispatch on orders placed before 2pm 
- We send your parcel with Australis Post with a transit time of 2 - 4 days depending on your location
- Express Post is available for $10 and transit time is 1-2 days depending on your location
- Same day shipping is also available - see more information below

CLICK HERE to check your transit time from Miranda NSW 2228

MORE INFORMATION:

We send all of our orders out with Australia Post with signature on delivery. This is because they cover 100% of Australian residence plus have the added bonus delivery to PO boxes, parcel lockers and click and collect. If you're not at home to sign for your parcel it will be taken to your local post office for collection. A card, e-mail or text message will be left with further information.

If you do not wish to have to sign for your delivery and would rather it be left at your door please call us once you place your order and we can send your parcel out with no signature required.
You will also be given the option to have your parcel left on your door in the tracking e-mail which is sent by Australia Post. Simply click on "Safe Drop" within this e-mail and the request will be sent through.
The driver will only leave your parcel if there is a safe place to do so which is also out of the weather. The Boot Warehouse does not take any responsibility for parcels that are not signed for upon delivery.

Please know that Australia Post does not send to construction sites.

PARCEL TRACKING:

Every order will be provided with a tracking number via email by 4pm on the day of dispatch. You will receive an e-mail with an estimated date of arrival and also be kept up to date by text message or email.
Feel free to call our customer service team on 02 9524 6188 if you need a copy of your tracking number.

SHIPPING OPTIONS:

FREE SHIPPING - 1 to 4 days transit time:
We offer free standard post on all boot purchases. We do not offer free postage on accessories but we keep it at the low cost of $7.00. If you add a pair of insoles or an accessory along with boot purchase, 
postage remains free. 

EXPRESS SHIPPING - 1 to 2 days transit time:
We offer our customers an option of Express post for $10.00. Most suburbs across Australia do fall into Australia Post's overnight delivery network.

CLICK HERE to check your transit time from Miranda NSW 2228

SAME DAY DELIVERY:
We now offer same-day delivery to selected NSW suburbs for only $10.00 for orders placed before 2pm EST.

This option will appear once you enter your postcode upon check-out and if you are within the same day delivery network.

Please know if you select this delivery option, parcels are delivered at night before 9:30pm. Parcels are sent with no signature required and if you are not at home the parcel is left on your doorstep and not returned to your local Post Office. If you live in an apartment please make sure you are home to collect your parcel. If you are not at home the parcel will not be left and will be returned to us where a fee of $10.00 will need to be paid again to have your parcel re-sent.

SATURDAY DELIVERY:
If you are placing your order on Friday before 2pm and live in one of the selected NSW suburbs, you can have your parcel delivered the next day on the Saturday.
Upon check-out enter your postcode and if you are within the next business day network you will see the Saturday option appear.

Please know that your order will be dispatched with no signature required upon delivery and that if you are not at home at the time of delivery your parcel will be left in a safe place and not returned to the post office.
If you live in an apartment please make sure you are home to collect your parcel. If you are not at home the parcel will not be left and will be returned to us where a fee of $10.00 will need to be paid again to have your parcel re-sent.

WE SHIP TO NEW ZEALAND:

Transit time is 2-4 days and will cost you $15 at check out.

PRE ORDER ITEMS:

At The Boot Warehouse we strive to offer the widest range of work boots and accessories at Australia's best prices.
The Range and brands we currently supply directly from our Sydney warehouse, already meet that goal. However, we want to offer more. However, our warehouse walls have stretched as far as we can take them!

Our pre order range allows us to continue to offer you, a greater variety of work and leisure boots. 
PRE ORDER simply means that you make your selection like any regular purchase - But there will be a 5 - 10 day delay on the dispatch of your item while we order it in from the manufacturer for you.

FREE TRANSIT COVER:

We protect your purchase until it reaches your door. If and in the rare situation, Australia post misplace your item, we will simply lodge a quick investigation with Australia post to try and locate your parcel.
Please allow one week for an investigation to finish. If your item has been lost, we will send you out a new pair. Please note, transit cover is only offered on parcel with signature upon delivery.

If you require any further information, please contact one of our friendly customer service team members on 02 9524 6188.